Wednesday, September 26, 2012

2) Observer Feedback Guidelines


In order for an observer to create an effective group evaluation, there are specific feedback guidelines that should be followed. These guidelines are meant to help the observer develop the group in a very productive manner.

1)    Specific feedback can always be better for the group because it provides a blunt point of view that can be more helpful than a generic response such as “well done.”
2)     Behaviors that can be changed in order for the group can maximize efficiency should be focused.
3)     A group observer should not inflict their own opinions and ideas to the group. An observer can offer help but should not force the group to take their advice.
4)     As a observer help the group choose general areas they can work on instead of nit picking at every single detail of the project.
5)     An evaluator should know their role as they are only observing and providing feedback.
6)     Provide feedback in a positive manner that highlights the successes of the group.
7)     The evaluation should end with specific suggestions for improvement.
8)     An observers feedback should be specific and concise in order to help the group.
9)     “Compliment in public, criticize in private” meaning that there should be respect in helping the group with your feedback
10)   The goal of an observer is to the group or team develop and improve.

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